• Click “Log in” from the Tertius homepage
• You’ll be redirected to Access DC
• Sign in to Access DC with your existing email and password
• You will be redirected back to Tertius, signed in to your account

• Click “Register” from the Tertius homepage
• You will be redirected to Access DC
• Choose the sign-up option
• Enter your email address and a password to register
• Go to your email inbox and check for a verification email. When you receive the email, verify your address. Remember to check your Spam folders. If you do not receive a verification email , please contact accessdc.dcra@dc.gov.
• After you verify your email address, you will be redirected to your Tertius account.

Once you sign in on https://accessdc.dcra.dc.gov/, your DOB applications will be in one location. Simply click the icon for the application that you want to use and it will open in a new browser window or tab. You will be automatically logged in.

• Visit Access DC and select “Need help signing in?”
• Select “Forgot password”
• Enter email address and:
  • if you provided a recovery phone number, reset via SMS or voice call
  • if you did not provide a recovery phone number, reset via email
• Follow the prompts to reset your password

• Visit Access DC and select “Need help signing in”
• Select “Unlock account”
• Enter email address and:
  • if you provided a recovery phone number, unlock via SMS or voice call
  • if you did not provide a recovery phone number, reset via email
• Follow the prompts to reset your password